Flawless Delivery Hospitality Certification
This experiential workshop brings hospitality employees together for a two-day training, including an overnight at a local hotel to be certified in Flawless Delivery©. Participants will also enjoy dinner at a local eatery that will include our Four Course Hospitality Training and local speakers from the industry. Participants learn essential communication, conflict resolution, empathy, and interpersonal skills needed to deliver Flawless customer service. This certification provides a standard for 21st century service that supports individual career development as well as the industry’s growth as a whole. This certification is practical and implementable. Delivered in a fun and supportive learning environment, the program includes many tools for increasing resilience and retention in the rapidly growing and changing hospitality industry.
Previous Training Sessions
- September 23-24, 2024 - Daphne - Baldwin County
- July 31 - Aug. 1, 2024 - Shelby County
- July 15-16, 2024 - Montgomery County
- June 24-25, 2024 - Calhoun County
- June 10-11 , 2024 Daphne, Baldwin County
- May 13-14, 2024 - Tuscaloosa, Tuscaloosa County
- April 15-16, 2024 - Birmingham, Jefferson County
- April 11-12, 2024 - Orange Beach, Baldwin County
- March 18-19, 2024 - Mobile, Mobile County
- February 28-29, 2024 - Daphne, Baldwin County
- January 30-31, 2024 - Daphne, Baldwin County
- December 6-7, 2023 - Gulf Shores, Baldwin County
- December 4-5, 2023 - Mobile, Mobile County
- October 2-3, 2023 - Selma, Dallas County
- September 11-12, 2023 - Daphne, Baldwin County
- August 16-17, 2023 - Calhoun County
- August 7-8, 2023 - Dothan, Houston County
- July 10-11, 2023 - Auburn, Lee County
- June 19-20, 2023 - Tuscaloosa, Tuscaloosa County
- May 15-16, 2023 - Auburn & Opelika, Lee County
- April 24-25, 2023 - Birmingham, Jefferson County
- March 13-14, 2023 - Greenville, Butler County
- February 15-16, 2023 - Eufaula, Barbour County
- January 17-18, 2023 - Atmore, Escambia County
- December 12-13, 2022 - Alexander City, Tallapoosa County
- November 16-17, 2022 - Thomasville, Clarke County
- November 14-15, 2022 - Selma, Dallas County
- October 11-12, 2022 - Enterprise, Coffee County
- September 19-20, 2022 - Jasper, Walker County
No trainings held in your area? Fill out our interest form!
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