FDHC Interest

Flawless Delivery Hospitality Certification

Host Interest Form

This two-day experiential workshop brings hospitality employees together for a two-day training, including an overnight at a local hotel to be certified in Flawless Delivery©. Participants will also enjoy dinner at a local eatery that will include our Four Course Hospitality Training and local speakers from the industry. Participants learn essential communication, conflict resolution, empathy, and interpersonal skills needed to deliver Flawless customer service. This certification provides a standard for 21st century service that supports individual career development as well as the industry’s growth as a whole. This certification is practical and implementable. Delivered in a fun and supportive learning environment, the program includes many tools for increasing resilience and retention in the rapidly growing and changing hospitality industry.

Host Requirements

Previous Trainings

Interest Form

Please fill out this form if you are interested in hosting a training. If you are interested in attending a training that has already been scheduled, please check here for open registrations.

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Property/Destination Requesting Training *

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What type of training is your organization interested in? Check all that apply. *

Lodging Hospitality Attraction Hospitality Restaurant Hospitality

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What is your ideal timeline to host/attend training? *

In the next 3 months 3-6 months 6-9 months 9-12 months

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