Hospitality Resources and Training
The friendly and generous reception and entertainment of guests, visitors, or strangers.
Hospitality in your community and Tourism Resources
The importance of small details of social interaction between staff and client such as maintaining eye contact, friendly greetings, physical appearance and body language are important tools in hospitality. They can make the difference between a guest recommending your establishment to a friend, or feeling that your business was cold and uninviting. To begin to provide hospitality for your community, it is important to know all the resources available. Using the “Hospitality in your community” resource below, find the “Community Assets Inventory” to give you information on the places you have to market. Then use the “Community Resources Inventory” for a current and thorough listing of the organizations and people that can be called on or coordinated to expand a town’s current offerings. Although developing this information takes time and effort, the information will be utilized locally and can enhance your hospitality to visitors.
Resources also found below are a hospitality training guide and an introduction to working with tourism in Alabama.