Flawless Delivery Hospitality Certification
This experiential workshop brings hospitality employees together for a two-day training, including an overnight at a local hotel to be certified in Flawless Delivery©. Participants will also enjoy dinner at a local eatery that will include our Four Course Hospitality Training and local speakers from the industry. Participants learn essential communication, conflict resolution, empathy, and interpersonal skills needed to deliver Flawless customer service. This certification provides a standard for 21st century service that supports individual career development as well as the industry’s growth as a whole. This certification is practical and implementable. Delivered in a fun and supportive learning environment, the program includes many tools for increasing resilience and retention in the rapidly growing and changing hospitality industry.
Calhoun County
In partnership with the Calhoun County Area Chamber & Visitors Center
June 24-25, 2024
Day 1: 8:30 a.m. - 6:30 p.m.
Day 2: 8:30 a.m. - 4 p.m.
Training will take place at:
Hampton Inn by Hilton Jacksonville-Anniston Area
1041 JD-L Dr SW
Jacksonville, AL 36265
Sign-in opens at 7:30 a.m. on Day 1. The training sessions will take place 8:30 a.m. - 6:30 p.m. on Day 1 and 8:30 a.m. - 4 p.m. on Day 2. Participants will stay overnight at the Hampton Inn Jacksonville-Anniston Area. If you have a question about workshop logistics, please contact Rusti Price at rustijprice@aol.com or 205-910-0279.
Please register each attendee individually by June 13.
There is a 10-person minimum for registration. If the minimum is not met by the registration deadline, the event will be canceled.
*This training has been rescheduled from March 2024.
Calhoun County
In partnership with the Calhoun County Area Chamber & Visitors Center
June 24-25, 2024
Day 1: 8:30 a.m. - 6:30 p.m.
Day 2: 8:30 a.m. - 4 p.m.
Training will take place at:
Hampton Inn by Hilton Jacksonville-Anniston Area
1041 JD-L Dr SW
Jacksonville, AL 36265
Sign-in opens at 7:30 a.m. on Day 1. The training sessions will take place 8:30 a.m. - 6:30 p.m. on Day 1 and 8:30 a.m. - 4 p.m. on Day 2. Participants will stay overnight at the Hampton Inn Jacksonville-Anniston Area. If you have a question about workshop logistics, please contact Rusti Price at rustijprice@aol.com or 205-910-0279.
Please register each attendee individually by June 13.
There is a 10-person minimum for registration. If the minimum is not met by the registration deadline, the event will be canceled.
*This training has been rescheduled from March 2024.